Insurance Plans & Payment Options for Cancer Treatment | CTCA
we accept a wide range of insurance plans
Our hospitals and ambulatory care centers accept a variety of insurance plans. If you are interested in learning more about becoming a patient, we can begin the insurance verification process right away by obtaining your benefit information and contacting your insurance provider.
To get started or to learn more about becoming a patient, call us at 888-552-6760 or chat online with a cancer information specialist.
what plans do we accept?
We work with a variety of insurance policies, including commercial insurance plans such as employer-sponsored group plans, individual policies, and private insurance purchased through health insurance marketplaces established by the Affordable Care Act. most cancer treatment centers of america® (ctca) also work with medicare and medicare part c (medicare advantage hmos and ppos) and, in some cases, medicare. Besides, we accept some u.s. department of veterans affairs and tricare plans.
Because of the complexity involved in how insurance plans are designed, the best way to understand your coverage at a ctca® hospital or outpatient center is to contact one of our oncology information specialists.
how does the insurance verification process work?
If you are interested in learning more about becoming a ctca patient, please contact us to begin the insurance verification process. After we get your insurance policy information, we’ll do a preliminary check to determine how your insurance plan benefits might work and, if possible, schedule an appointment, all during the same phone call. if we need to investigate further, we will contact you within 24 hours. Once your benefits have been confirmed, a cancer information specialist will review your insurance plan coverage details and answer any questions you may have.
schedule an appointment
if we were able to confirm how your benefits will work at ctca and you are interested in coming to one of our hospitals or outpatient centers for a consultation or to start treatment, we will schedule your initial appointment. if you’re traveling from out of the area, our travel coordination team will help you make those arrangements.
learn more about what to expect when you travel to ctca
if your insurance plan was not approved at the ctca location of your choice, we can explore if your benefits may be valid at another ctca hospital or outpatient facility. If your insurance plan works with another CTCA location and you decide to come in for a consultation, we’ll let you know how we can help you with travel arrangements.
pre-certification
Most insurance companies require pre-certification before coming to ctca. precertification involves prior approval from your insurance plan for specific services. our representatives will attempt to complete the precertification process on your behalf.
billing
ctca will bill your insurance plan for the treatment you receive, and you will be responsible for copayments, coinsurance or deductibles, and amounts not paid by your insurance plan. Throughout your treatment, our representatives will help you resolve insurance or payment issues.
