How to Cancel Your Health Insurance –

How to cancel marketplace health insurance

There are several reasons why you might decide to cancel your health insurance plan. Maybe you started a new job and are now eligible for better coverage from the company. maybe you recently turned 65 and now qualify for comprehensive medicare. Or, sadly, maybe you’ve been laid off and can no longer afford health care coverage on your own due to high cost of premiums, deductibles, or cost sharing, or all three.

The best steps to cancel health insurance will depend on several factors, including your provider’s particular protocols, your reasons for canceling coverage, and whether your plan covers your dependents.

Here are key guidelines to help you cancel unwanted, inappropriate, or unaffordable health insurance, as well as tips to help you make smart decisions when changing your health care coverage.

how to cancel obamacare marketplace health insurance

  • Online: If you are canceling an Affordable Care Act (ACA) obamacare plan that you purchased from a government marketplace, such as or your state’s marketplace, simply log in to your account. market. exact directions and page flows will vary between state markets. if you bought your plan on the federal stock market, simply log in to your account at, navigate to the “my plans and services” section; programs,” then select the menu option to “end (terminate) all coverage.” As a Marketplace health insurance policyholder, enter the date you want your coverage to end before following the final instructions to cancel the policy.
  • by phone: If you prefer to cancel your marketplace plan by phone, call the government help center here at 1-800-318-2596, connect with a representative and confirm your identity. the marketplace representative should be able to help you cancel your plan in one call. Canceling coverage by phone may be the best option for people who aren’t comfortable with a computer, or for those who want help canceling their plan and switching to a government-run health care program, such as Medicaid and the children’s health insurance (chip) . these programs offer free or low-cost coverage to millions of low-income Americans.
  • more helpful tips on canceling marketplace plans

    • Cancel ASAP: Once you’ve decided to cancel your marketplace plan, do so as soon as possible. There is typically a 14-day delay before coverage ends, which means you will be responsible for premium payments during that two-week wait. however, there is an exception if you drop coverage for your spouse and other dependents. in those cases, the cancellation is usually immediate.
    • Set an end date in advance: Policyholders can schedule the cancellation of Marketplace insurance, which means you can set the exact day in the future that you want your coverage to end.
    • If possible, cancel during open enrollment: You can cancel your health insurance plan at any time, but if you cancel outside of the year-end open enrollment period, you may not be able to enroll in a new health plan. health care until the next open enrollment period in the fall. Open Enrollment Periods (OEPs) provide a narrow six-week window, typically November 1 to January 15, allowing you to enroll in health insurance that typically begins January 1 of the following year. however, if you have a life-changing event, such as being laid off from a job that provided health insurance, or moving to a new zip code, getting married or divorced, and more, you are entitled to an immediate special enrollment period (Sept. ). registrants must, of course, thoroughly document any life changes to qualify. For a complete list of life changing situations, visit
    • Make sure you stop getting bills once you cancel: check your bank statements. make sure you are not being billed for your canceled policy and that your new coverage is active.
    • how to cancel health insurance purchased from a private insurer

      Contact your provider: If you want to cancel health insurance you purchased from a private insurer, you will need to contact that insurer for instructions. different carriers have different cancellation protocols. Some insurers may send you a form to fill out; others may want more formal written confirmation to end coverage. Call the customer service number on the back of your health insurance card for the details to follow.

      useful tips when canceling private plans

      • Get a card: You’ll usually find the insurer’s customer service phone number for your policy printed on your health insurance card and on your monthly premium bill.
      • Beware of waiting periods: If you have coverage through a new employer, remember that many workplaces require a waiting period of 30 or 90 days (or more) before your coverage begins. To avoid an unexpected break in coverage, check with your human resources department to confirm exactly when your coverage begins.
      • Write down confirmation numbers: When you speak with an insurance representative, record the date in your notes, along with the representative’s full name, callback number, and your cancellation confirmation number. With that information at hand, it will be much easier to resolve any future issues that may arise.
      • how to cancel employer health insurance

        • Contact hr: If you want to cancel your health insurance at work, talk to the colleague who handles employee benefits.
        • Scheduling is important: Make sure your existing coverage’s cancellation date is the same as or later than the date your new coverage begins.
        • Exceptions for “Cafeteria Plans”: Employees can choose to cancel their employer-sponsored health insurance at any time, as long as the worker does not deduct their premium payments from wages on a pre-tax basis. When employees can make their premium payments with pre-tax dollars, they are enrolled in what is called a Section 125 plan, and therefore, by law, they can only modify or cancel their plan on an OEP or SEP.
        • helpful tips on employer health insurance

          • Cobra: Employees (and their dependents) who lose group coverage at work should be offered the opportunity to continue their health coverage, but at their own expense.
          • The Consolidated Omnibus Budget Reconciliation Act (COBRA) allows employees and their families who lose their health benefits to continue to participate in their group health plan for limited periods: 18 months for the worker, up to three years for dependents . You qualify for cash in cases of voluntary or involuntary job loss, reduction in work hours, divorce and death. but it charges dearly because the bosses stop trading; all health costs are borne by you, plus a 2% administrative fee.

            • If you have questions or concerns: If you would like more information about canceling your health insurance plan, talk to your workplace human resources department.
            • how to cancel medicaid or chip programs

              • Income Adjustment: Expect the state to notify you if your household income increases or the state’s qualifying standards change, making you no longer eligible for Medicaid or the health insurance program for children. (Chip offers low-cost health insurance for children up to age 19 in families who don’t qualify for Medicaid.) if you lose your medicaid or chip coverage, you’ll have a 60-day special enrollment window to buy a plan from the marketplace, assuming you can afford it after receiving regular government subsidies. nearly 90% of people on obamacare get subsidies.
              • Notify your caseworker: If you need to cancel your Medicaid or Chip plan because you get a new job or your child turns 19, you’ll need to research the process in your state. state rules vary significantly. start by calling the social worker at your state’s department of medicaid. Generally, you’ll have up to 30 days to enroll in a Marketplace plan before you lose your Medicaid or Chip coverage.
              • how to cancel obamacare and switch to medicaid or chip

                • wait for a letter: if you decide to cancel your obamacare plan because you are eligible for medicaid or virtually free chip, you will again have to follow a specific process. You can expect to receive a notification letter letting you know you’re eligible for Medicaid or CHIP, along with a list of the actions you need to take to enroll, all by a certain date. don’t delay sign up as soon as possible.
                • don’t forget: also, you must remember to cancel your obamacare plan on time. If you don’t cancel your Obamacare plan once your Medicaid coverage begins, your Marketplace coverage and your bills will continue. but any government subsidies you were receiving will end, forcing you to pay the full cost of that health insurance, minus any cost-sharing reductions you may have been receiving. cost-sharing reduction (csr) subsidies reduce out-of-pocket costs on aca marketplace silver plans for people earning 100% to 250% of the federal poverty level in family income (the 100% is $12,760 for an individual, $17,240 for a family of two, $21,720 for three). these subsidies are in addition to premium tax credits, which reduce premium costs for those earning between 100% and 400% of the poverty level, down to about $50,000 for an individual, $89,000 for a household of three.
                • helpful tips for switching from obamacare to medicaid: read this document with detailed instructions on how to cancel your coverage from the marketplace to switch to medicaid or chip. describes the cancellation process for members in a variety of situations.
                • how to switch from obamacare to medicare

                  • Happy 65th Birthday: If you have a Marketplace plan, you can keep it until you decide to get Medicare. Most people enroll as soon as they’re eligible during the initial enrollment period, which begins three months before your 65th birthday and ends three months after your 65th birthday.
                  • If you wish, you can also keep your market plan. But once your Medicare Part A coverage begins, you’ll no longer be eligible for premium tax credits or other cost savings you may be getting. so you would have to pay the full price of the market plan.
                  • There is another option after you turn 65. You can continue to get your health insurance at work until you retire or lose your job.
                  • how to cancel health insurance in the name of a deceased person

                    • to cancel medicare: To report the death of a person receiving medicare benefits, make sure you have the person’s social security number (ssn). then call Social Security at 1-800-772-1213 (tty: 1-800-325-0778) to report the death.
                    • To cancel a Marketplace health insurance plan: If you are the primary policyholder and someone on your plan dies, you can cancel health insurance for the deceased enrollee online at You can also contact the Marketplace Call Center at 1-800-318-2596 (tty: 1-855-889-4325) to report the person’s date of death.
                    • To cancel a Marketplace health insurance plan (if not included in the deceased person’s policy): You can report a death on behalf of a household, even if you are not a member of the household listed on the Marketplace application , as long as you are at least 18 years old. here’s what to do:
                      1. send copies of documents that verify death: such as death certificate, obituary, court document proving death, or proof that you have been named executor of the estate .
                      2. These documents must include: the deceased person’s full name, date of birth, social security number (if known), and your contact information as the person submitting the documentation.
                      3. mail copies of all documents to: health insurance marketplace / attn: coverage elimination, dept. Health and Human Services, 465 Industrial Blvd., London, KY 40750-0001. Please note that you should keep the originals as a backup and only send copies.
                      4. Marketplace call center will contact you: The Marketplace call center will attempt to contact you about the termination of coverage for the deceased and will inquire about the status of anyone else still in the plan. For example, remaining household members may need to update their tax returns, financial information, or other information on your application. a death in a household usually qualifies the other members for a separation, allowing them to change plans.
                      5. exceptional cases of medical insurance cancellation

                        • Child Support or Divorce: You may be legally required to maintain your health insurance policy as part of court-ordered child support or divorce proceedings. In addition, if a Medicare beneficiary decides to obtain private insurance or HMO coverage, that person must apply to the Health Care Financial Administration (HCFA) before changing insurers or plans.
                        • When you cancel Medicare and want to switch to private coverage: When someone covered by Medicare decides to switch to better private insurance, for example, through coverage offered by a new job, that person must apply to the administration health care financial aid (hcfa) before changing insurers or plans.
                        • taking the next steps

                          If you’re not happy with your current coverage or if you lose coverage in any way, don’t panic; almost always, there are several viable options available to you.

                          here are a few to consider:

                          • affordable care act (obamacare)
                          • short-term health insurance
                          • fixed compensation plans
                          • medication
                          • medicaid
                          • Looking for more options in your state?

                            • search under 65 insurance by state
                            • find medicare options by state

XEM THÊM:  Your ACA Health Insurance Enrollment Checklist

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